Résumé

Mikhail Oparin, M.A.

Enterprise Operations | Process Improvement | Production Systems

Vancouver, Washington | Pacific Northwest

Process improvement and operations professional with more than 15 years of experience supporting enterprise production environments, developing operational standards, improving workflows, and helping teams execute work more effectively.

Known for solving complex operational challenges, improving visibility into workloads and production capacity, developing scalable systems, and turning ambiguous requests into clear, executable plans.

Trusted by customers, coworkers, and leadership to resolve difficult projects, improve processes, and create practical solutions that support operational success.

Core Areas of Strength

  • Process Improvement and Workflow Optimization
  • Enterprise Production Operations
  • Operational Standards and Process Documentation
  • Capacity Planning, Scheduling, and Workload Visibility
  • Project Coordination and Production Readiness
  • Cross-Functional Collaboration
  • Stakeholder and Customer Support
  • Team Training and Knowledge Transfer
  • Operational Reporting and Tracking
  • Complex Problem Solving and Continuous Improvement

Professional Experience

Kroger / Fred Meyer Corporate Headquarters

Enterprise Production Operations

Supported through Ricoh USA, 2018–2025, and FedEx Office, 2025–Present

Support enterprise production operations serving Kroger, Fred Meyer, QFC, and affiliated business units across Washington, Oregon, Idaho, and Alaska.

  • Serve as a primary operational resource supporting more than 200 requestors and nearly 10,000 projects since 2018.
  • Coordinate more than 100 production projects per month across Asset Protection, Store Operations, Grocery, Produce, Meat, Deli, Bakery, Apparel, Electronics, Merchandising, and Corporate teams.
  • Develop and implement operational standards for digital production, wide-format production, bindery, finishing, quality control, and project-intake workflows.
  • Create scheduling, tracking, and reporting systems that improve visibility into workload, production capacity, project status, operator utilization, and material consumption.
  • Improve customer intake through documentation, training, and workflow guidance that increase project readiness and reduce production delays.
  • Partner with production leadership on workflow planning, capacity management, scheduling strategies, and continuous-improvement initiatives.
  • Train customers and coworkers on production requirements, workflow processes, operational standards, and best practices.
  • Frequently serve as an escalation point for complex production challenges, identifying practical solutions that enable successful execution of time-sensitive projects.
  • Build repeatable systems that improve communication, reduce confusion, and support efficient execution across multiple production departments.

adidas America Headquarters

Digital Print Center Manager | Forms Management

2015–2018

Supported communication, production, and operational initiatives for executive leadership and cross-functional teams in a fast-paced corporate environment.

  • Coordinated nationwide distribution of sales, retail, and operational communication materials.
  • Partnered with HR, Facilities, IT, Marketing, and executive stakeholders to support organizational initiatives and operational priorities.
  • Developed presentations, forms, communication assets, and support materials used in executive briefings, sales meetings, and operational programs.
  • Managed multiple concurrent projects while balancing deadlines, stakeholder requirements, production schedules, and implementation timelines.
  • Ensured compliance with corporate standards, brand requirements, and operational expectations.

Educational Service District 112

Playback Operator

2001–2015

Supported educational broadcasting operations through programming coordination, media scheduling, content management, and technical production support for public-access educational television services.

Selected Operational Achievements

  • Developed production scheduling and workload-management systems for wide-format, digital, and finishing operations, improving visibility into capacity, priorities, and resource allocation.
  • Created operational standards and documentation for bindery, finishing, wide-format production, quality control, and project intake, supporting consistency, training, and operational efficiency.
  • Designed reporting and tracking tools used to monitor project volume, operator workload, production capacity, material utilization, and project status.
  • Recognized by leadership for resolving complex production challenges and delivering high-priority projects under demanding deadlines, including enterprise-wide communication and store-support initiatives.
  • Introduced workflow improvements that reduce ambiguity, improve customer readiness, and strengthen operational decision-making.
  • Supported adoption of AI-assisted and technology-enabled workflow improvements for production planning, proofing, communication, and documentation.

Education

Washington State University
Master of Arts, Strategic Communication
Bachelor of Arts, Digital Technology and Culture

Mt. Hood Community College
Associate of Applied Science, Television Production Technology

Operational Approach

I am most effective in environments where work is complex, fast-moving, and dependent on coordination across people, departments, systems, and deadlines.

I bring structure to unclear workflows, turn institutional knowledge into usable standards, improve visibility into workload and capacity, and help teams move from uncertainty to execution.

My background in communication and design strengthens that work by helping me organize information clearly, create usable documentation, support stakeholders effectively, and translate operational needs into practical tools and systems.