In 2025, Ricoh's past commitment to customer engagement and brand values is challenged as key accounts like Kroger and universities transition to competitors like FedEx Office. Gaps between promises and reality widen, highlighting executive disconnect and a profit-driven strategy that jeopardizes Ricoh’s customer-centric identity, raising questions about its future viability.
Strategic Storytelling & Public Engagement
Professional Summary Communicator with strategic insight, passionate about crafting clear, compelling stories that engage the public, build trust, and drive action. With more than a decade of experience in content strategy, campaign messaging, and multimedia production, I specialize in shaping narratives for nonprofits, education, and mission-driven initiatives. Skilled in translating complex information into accessible, meaningful …
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Equity-Centered Communication & Outreach
Professional Summary Equity-focused communicator with more than a decade of experience advancing inclusion, trust, and systemic change through storytelling, public engagement, and community collaboration. Skilled in developing strategic messaging and digital/print content that lifts marginalized voices and strengthens institutional accountability. Proven record of supporting school districts, nonprofits, and public agencies in creating clear, human-centered communication …
